Contracting parties
Movewywashing.world is a trade name recorded at Sarphatistraat 72, 1018 EX Amsterdam, Netherlands. You become our contractual counterparty when you submit a binding order that we accept.
Corporate purchasers acting through authorized buyers warrant they hold power to bind their organization to these Terms and accompanying policies.
Nature of services
We sell food supplements, publish educational copy, and operate customer service channels. Content never constitutes medical advice, diagnosis, or treatment invitations.
Lumora is not a medicinal product. Marketing stays within EU Regulation (EU) No 1925/2006 and domestic ordinance categories appropriate for fortified foods and supplements.
Eligibility and geographic limits
You confirm you are eighteen or older—or the legal age of majority in your jurisdiction. Certain regions prohibit import of specific vitamins; you remain importer of record for customs purposes.
We may decline service when sanctions, export controls, or carrier embargoes block lawful fulfilment.
Order acceptance
Automated acknowledgments do not finalize contracts. We send definite acceptance emails listing dispatch windows. Fraud analytics or inventory variance can void preliminary confirmations until manual review concludes.
Pricing, promotions, and taxes
Advertised prices include VAT for consumers in the Netherlands unless stated otherwise. Cross-border VAT or GST may appear at checkout based on destination rules under OSS schemes.
Voucher stacking limits appear next to each promotion. Typographical errors entitle us to cancel before shipment with a proportional refund path.
Where we show a higher struck-through or “was” price in the Netherlands, we intend to comply with Dutch rules on reference pricing and transparency.
Advertising and online promotions
We may run paid campaigns (for example through Google Ads or social platforms) directed at adults in the EU, including the Netherlands. Creatives and landing pages are drafted to avoid prohibited disease claims, guaranteed outcomes, or misleading testimonials, in line with platform healthcare policies and the Dutch Unfair Commercial Practices Act.
If you arrive from an advertisement, the offer shown in the ad should match the corresponding section of this site; if something differs, the checkout page and written confirmation prevail.
Discounts and “example” comparison prices on the site are labelled as such where required so that average consumers are not misled.
Title and risk
Risk transfers when the carrier collects parcels at our warehouse unless mandatory consumer law dictates alternative timing. Title may remain with us until payment clears if credit risk warrants retention.
Intellectual property license
We grant a limited, revocable license to download materials for personal reference. Trademarks, packaging trade dress, and campaign artwork may not be repurposed for derivative goods without signed license agreements.
Acceptable use
Do not probe systems, scrape personal data, reverse engineer checkout flows, or harass staff. Violations may produce suspensions and preservation notices to authorities.
Privacy integration
Processing of personal data follows our Privacy Policy. DPIA summaries for high-risk processing are available to enterprise buyers under NDA.
Liability framework
To the fullest extent allowed under Dutch mandatory consumer law, we exclude indirect damages except in cases of deliberate misconduct or gross negligence. Business purchasers may not rely on consumer-specific protections.
Governing law and venues
These Terms follow Dutch law. Consumers may sue in their home courts where EU regulations grant that privilege. Commercial disputes default to the courts of Amsterdam unless another forum is elected in a signed master agreement.
Written notices